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  • 16 Posts
  • 261 Comments
Joined 2 years ago
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Cake day: June 2nd, 2023

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  • From the forum post:

    Just because he works at Plex doesn’t necessarily make his review fake.

    Yikes the copium here. Reviews are meant for users of the app, this is so incredibly biased and in bad taste. I have had my shittiest companies ask us to leave positive reviews on Glassdoor. The shittiest ones.

    Maybe their big redesign that no one asked for isn’t doing well, and this is a self preservation thing, to get more people to download it. Maybe CEO asked them to. Maybe they’re just over eager. All are excuses and not valid reasons to give a rating on your own company’s product



  • I’m glad I’m not the only one. I’m getting a lot of vitriol here from people saying “Well your users are idiots”, or other angry things. No, my users are family members, and not everyone needs a degree in CS to be able to connect to a Plex server. A few of them are elderly. The email was misleading to them, on purpose. It threw many of them into a flurry. The whole thing was handled terribly by a company who keeps going out of their way to make it difficult for them already to simply watch my server.

    I’d suggest trying Jellyfin out again. Personally I was in the same boat even just over a year ago, I wasn’t impressed, but it’s come a long way. It’s absolutely not as polished as Plex, but if you can look past that I’m finding most of the features I need are there.














  • My users are upset, and that makes me upset. I’ve been fielding calls and messages from them for the last hour where they’re worried they have to start paying. So yeah, I don’t really care that it doesn’t apply to them, Plex sent an email that to the average user looks like they need to start paying. That was a shitty move on their part.

    They could have done a banner on each client if they connected to a non-plex pass server and said “Hey starting in a few days, this won’t be free”, and left plex pass ones alone. They could have narrowed the emails down to “If you’ve connected to a free server in the last year”. It appears that they just blasted it out. I know for a fact that one of the accounts has never connected to a free server.e

    And all of that is ignoring that it was free for a decade already, so why is it suddenly a “premium” service. So yeah, they bungled the entire situation, and I’m out.