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Media companies, “We are losing money because people don’t want to pay.”
Or just maybe, your product sucks and people are finding alternatives to avoid dealing with you.
Currently pirating or streaming from a secondary site is faster, better quality, and easier to use. It’s really not that hard to figure out.
My library has booth Libby and Hoopla.
Hoopla is by far the better service. 10 books per month with a huge library to choose from. No waiting for somebody to return it in a line.
I use both mine and my wife’s library card so I am going through 20 books per month. Plus aother 5-6 on Libby.