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I recently had a game I was waiting for released on steam and epic. The steam version (with some supporter pack stuff, because I like the dev) was $100, while the epic version was less than $50(with the same extras). I considered for a moment buying it on epic, but then I thought - “fuck, it’s epic games” and bought it on steam instead. I just couldn’t handle the thought of epic fucking games being in charge of my ability to play the game. I don’t trust them. Not even if all their shit is 50% off.
Idk much about business, but if you can’t be trusted to be reliable even when you’re offering massive discounts, maybe you don’t have a lasting business on your hands.
I work on crap like this, and it depends. Yeah, diagnostics are done in the car - the main ones, that is. But for example BMW collects data from all their cars - they’re able to do some big data analysis. I wouldn’t be surprised if some of the diagnostic info this app provided is an inference - your car has software version 4.3.21, and all cars on that sw version have experienced a certain bug at 200k km, so it’s time to go to the dealership or get a remote update or something. It could be done.
Most likely though, they’re just taking the personal data from your car and showing it to you. You know - after also saving it for themselves.