Thanks! I will pass it along and hopefully we can push for a change. I can’t guarantee that anything will happen in the short term, but at the very least we can create some bad publicity for them.

Hey Op, since you appear to be somewhere in the EU based on your mention of Euro pricing, would you be willing to name and shame the wheelchair manufacturer and/or model?

Without giving too much of my own personal information away, I might be in a position to cause a bit of ruckus for this particular company in terms of bad PR, possibly legislatively. I work for a company that profiles itself on doing this stuff “the right way” (secure practises, not screwing users this way, etc) and we are working on building a list of practises we are hoping to root out EU-Wide with some examples that are clearly exploitative.

I need nothing personally identifiable, just the brand and model, and I can pass it along to the team that can investigate further.